Careers

Responsibilities

• Assist in implementing, training, and supporting the users in ERP system – D365 Finance and Operations and other Microsoft Technologies like CRM, Power BI, and Power Apps
• Document all procedures related to the ERP process
• Assist the users with the implementation of their business processes
• Educate the users concerning best practices in the way of working
• Understand the new developments from Group ERP Manager
• Transfer of knowledge among the teams and to users
• Travel to different countries
• Assist in MS Eco systems activities and initiatives
• Data Migration from legacy into D365 F&O
• Power BI and Power Automate knowledge desirable
• Assist in the ERP implementation projects
• Assist in the reporting of KPIs for the different departments and companies
• Assist in the documentation of the general business processes
• Upload of data into D365 F&O using DMF or Excel

Knowledge, Skills + Experience

• Bachelor and/or master’s degree in commerce or business administration or equivalent
• 4+ Years’ experience with D365 F&O
• Certification in Dynamics will be an advantage
• Experience with implementing ERP systems
• Should be a team player, proactive with good communication skills
• Experience in AWMS would be an advantage

Key Result Areas

• To ensure all equipment has full test procedures that are regularly revised as and when required.
• Following Company procedures relating to the testing, maintenance and calibration of Company rental equipment ensuring all work is carried out to the highest standards.
• The calibration and maintenance of test equipment ensuring all test equipment is in satisfactory working order at all times.
• Updating maintenance and calibration schedules for rental and test equipment.
• Updating the status or rental assets, job reports etc. on Company asset tracking system.
• Maintaining good housekeeping practices in all areas of workshop.
• Working closely with vendors ensuring timely arrival of spare parts order / workshop stock.
• Communicating effectively with colleagues at all levels to ensure satisfactory information transfer.
• Undertaking manufacturer training courses as and when required.
• Required to work off site undertaking mobilizations on vessel in port around UK as and when required.
• Working under the direction of the Base Manager.
• Maintaining highest standards of safety, ensuring adherence to Company HSE Policies at all times.

Knowledge, Skills + Experience

• HNC or HND qualification in a relevant engineering discipline.
• Previous relevant Survey Engineering experience at a similar level.
• Flexible approach to tasks and roles.
• Ability to work on own initiative as well as part of a team.
• Excellent verbal and written communication skills.

QHSE Responsibilities

• To consistently work to all Quality, Health, Safety and Environmental standards applicable to Unique Group and to assist in the development and improvement of such standards.
• Comply with Unique Group’s QHSE Management System.
• Promote a positive QHSE culture in the workplace.

Responsibilities

• Responsible for planning, creating, and meeting Annual sales budgets/targets of Survey Division.
• Managing Sales and Marketing of Survey Equipment & services.
• Ensure provision of timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while maintaining maximum profit margin.
• Prepare yearly forecasts, strategy and vision for the department. Prepare department business plan, budget and control expenses to meet budget guidelines.
• Provide monthly/quarterly/yearly sales analysis reports and updates to sales & management team/ principles.
• Responsible for conducting market analysis and project feasibility.
• Client account management and development, including educating clients on the new products and developments.
• Survey Equipment business development and keep track of business and clients and market news.
• Expand the business portfolio by adding complimentary products / principals and identifying new market.
• Identify local market requirements in the related field and introduce new services and products that suit the market needs thus developing the activity areas.
• Develop a business plan and sales strategy for the market that ensures the achievement of company sales goals and profitability.
• Develop strategic partnerships and alliances as well as identify suitable new business opportunities
• Define, agree and maintain full-scale project plans and cost and schedule baselines that meet project contractual requirements
• Manage rental jobs from the quote to delivery till return and keep track of assets.
• Keeping an eye on the rental assets and identifying requirements to utilize the Capex properly to gain maximum results from the market.
• Support Management to prepare the Capex and spending properly.

Knowledge, Skills + Experience

• BE/B Tech in Electronics/Marine Engineering.
• Min 10 years of experience in service, sales, and marketing of Hydrographic Survey.
• Good knowledge of hydrographic survey related equipment.
• Self-motivated and dynamic individual.
• Possess good Customer Service & Communication skills.
• Analytical and managerial skills.
• Leadership and team development.
• Market intelligence gained from the knowledge on the current market conditions on Survey & marine equipment/ ROV rental sales.
• Conversant with MS office tools like M.S Word, M.S Excel, and M.S Power point, ERP System etc.

Job Role

As the Key Account Manager, you will be responsible for improving year on year revenue and profitability of our heavy load testing and buoyancy product and service markets in Scotland and Northern England with our existing and new business partners. The clients are end-users as well as agents & distributors related to the on-shore & off-shore, civil, maritime and energy industries we serve worldwide.

Main Areas of Involvement and Responsibility

• Sales: Formulate, implement and execute the sales strategy, including preparing the annual budget and follow up on Budget vs Actual developments during the year
• Business Development: Investigate new customer and market opportunities; propose new product and/or service development; visit and participate in exhibitions; research cross selling opportunities with other Unique Group offerings
• Internal sales: Work closely with the Internal Sales department for quotation and tracking purpose.
• Administration: Input the CRM module with the correct customer and opportunity quotation-order information for proper business data collection and smooth execution of orders
• Operations: Engage actively with the Operations Team to ensure smooth processing of orders in order to deliver the right quality, within the agreed delivery time, against the agreed costing
• HSSEQ: Adhere to our continuous improvement culture for all our divisions, with focus on our global Health & Safety, Security, Environment and Quality standards.

Qualification and Other Requirements

Education: Higher level education or degree in Business Management, Marketing or other related field plus proven track record in Selling. Experience in maritime, civil, on & offshore crane market activities is an advantage.

Skills + Experience

• Minimum 5 years proven commercial track record with proven capability to expand and/or find new markets and customers
• Good listener and solutions provider
• Strong attitude towards delivering customer service
• A hands-on and pragmatic personality
• Strong, confident presentation skills
• Effective negotiator at all levels in the national and international business environment
• Effective team player who enjoys the pressure to deliver results at the highest level
• Strong focus on continual improvement within own self, department and company
• Capable of understanding the balancing act between short term results and long-term objectives
• Someone who finds energy in dealing with customers every day
• Demonstrable experience and history of delivering an agreed sales target
• Customer focussed - adept at developing and delivering customer-centered solutions
• Able to build relationships for long term, mutual commitment to business; able to establish strong relationships both inside and outside the organization
• Must have experience working in Matrix structures and in a multi-cultural environment
• Able to work with CRM system (Microsoft D365)
• Experienced in using social media channels to market

Essential Duties + Responsibilities

• Responsible for establishing and maintaining client relationships
• Must meet or exceed the sales targets as assigned
• Must follow up on customer quotes and perform a lost job cause analysis
• Responsible for identifying and pursuing new opportunities and lead within market
• Must research independently and provide analysis report and market trends
• Must attend and provide company representation at trade shows and sales conferences
• Must prepare quarterly, monthly and weekly sales reports
• Adherence to BMS administrative processes and procedures
• Adherence to Quality Assurance and Safety policies and procedures
• Other duties as assigned by management

Education and/or Work Experience Requirements

• Minimum of 3 years of experience in sales (overhead crane, shipyard work and/or marine industry is a plus)
• Must be able to apply and understand profit and loss, job costing, percentages, and basic accounting math
• Ability to read and interpret documents, spreadsheets, and procedural manuals
• Ability to prioritize duties and meet deadlines
• Efficient with Microsoft Office and ERP systems
• Must be self-motivated, proactive and have high attention to details and comprehension
• Must have excellent interpersonal, problem-solving, organization, communication skills
• Requires up to 60% traveling
• Must have a valid driver’s license

Physical Requirements

• Must be able to sit for extending periods of time and some lifting of less than 15 lbs.

Job Responsibilities

• Define, agree, and maintain full scale project plans and cost and schedule baselines that meet both project contractual requirements and stakeholder expectation
• Periodically update the management on the status of existing projects and prospective projects.
• Act as primary customer contact for project activities, leading project review sessions with customer to discuss cost, schedule, and technical performance.
• Continually review the projects with the various stakeholders.
• Manage project financials (milestone payments and cash flow) to achieve expected profitability.
• Support sales team in bid preparation for prospective projects and review final bid submissions.
• Maintain prospective project logs with sales.
• Draft and submit budget proposals and recommend subsequent budget changes where necessary.
• Estimate the manpower /resources required to achieve the goal and allocate appropriately to all projects
• Effectively communicate project expectations to team members
• Liaise with other department managers for mobilization of required personnel from within the company
• Identify and resolve issues and conflicts within the project team
• Review and approve all Risk Assessments
• Identify and manage project dependencies and critical path
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Plan and schedule project timelines and milestones using appropriate tools.
• Ensure adherence to the essential quality standards.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Compliance with Occupational Safety and UAE Systems Framework.
• Facilitate safety risk assessments & environmental impact assessments
• Supports HSE Manager in conducting HSE inspections and preparation of HSE reports
• Follows-up QHSE issues assigned by the HSE Manager and Quality Manager
• Co-ordinating client project HSE requirements
• Investigate and Close out all Non-Conformances

Knowledge, Skills & Experience

• Bachelor’s degree or post-graduation degree in the field of engineering with at least 10 years of experience
• 4-5 years direct work experience in handling Diving/Marine projects, including all aspects of process development and execution.
• Experience in Marine Application installation projects.
• PMP certifications and hands- on experience in project management software is an added advantage.
• Adept in using MS-Office/ERP suite.
• NEBOSH IGC Certified

Job Role:

We are searching for a well-organised, reliable Electronics Service Technician to join our Singapore office! The Electronics Service Technician's responsibilities include diagnosing and trouble shooting, reading manuals and installing new equipment, performing routine servicing and inspections, assisting with electronic upgrades, and reporting to the Survey Engineer/Operation Manager. You should be able to provide excellent customer service and manage electronic systems and equipment efficiently.

Key responsibilities:

• Provide engineering services and technical support for client /Unique Group-owned equipment
• Upgradation of survey equipment
• Repair & maintenance of survey equipment of workshop
• Undertaking the mobilisation and demobilisation of all the equipment
• Undertaking the Onsite/Offshore job execution of Survey
• Coordinate and assist Sales and Logistics Divisions in equipment movement
• Servicing of third-party equipment with the help of engineers
• Provide training to junior technicians or trainees
• Ensure accuracy of survey & marine inventory data in D365
• Maintain and audit physical stock of workshop
• Performing splicing & molding activities in Workshop
• Follow the job cards provided by Technical Manager
• Compile service report and follow-up of service
• Update data in D365 related to DN/ GRN and documentation as required
• Undertake site visits for inspection, installation and service support
• Coordinate and provide technical support to the sales team
• Carry out any task requested in the capability of Service Engineer
• Prepare & submit necessary reports in a timely manner
• Other jobs as requested by Unique Group Senior Management regionally and the company for smooth operation of the business
• Perform other ad-hoc tasks assigned by management

Knowledge, Skills and Experience:

• Bachelor’s degree in any discipline
• 5 - 10 years of experience in a similar line and industry
• Excellent English communication and presentation skills, both verbal and written (business language)
• Conversant with MS office tools like M.S Word, M.S Excel, and M.S Powerpoint, D365 System etc
• Ability to work on own initiative as well as part of a team
• Excellent verbal and written communication skills
• Strong Analytical skills

Job Role:

For our Singapore business unit, we are looking for an experienced and well-organised Sales Coordinator to provide the necessary support to the sales team. The successful candidate will become the point of reference for colleagues and customers, by keeping schedules and providing feedback, documentation and information, inputting orders into D365, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

The goal is to facilitate the team’s activities, contribute to overall customer satisfaction promptly so as to maximise the solid and long-lasting development of the company.

Key responsibilities:

• Accountable for identifying tenders, completing tender documentation & compliance with terms & conditions of tenders
• Respond and log all queries and calls
• Preparing Sales, Rental & Service/Repair quotations
• Attending all queries of clients regarding quotations, tenders & invoices
• Confirm and transfer to Project / Job Order for Rental and Sales Order for all confirmed quotations
• Create a purchase order for purchasing, logistics, repair, maintenance, calibration and etc
• Coordinate/arrange shipment and facilitate with Logistics/Inventory department to ensure proper mobilisation/deliveries of the equipment
• Communicating PO acknowledgment to customer
• Fill-up and submit Pre-Qualification documents
• Preparing job files with all communications and documents
• Creating an invoice for Rental Job & submitting files to account department for posting the invoice
• Continuous follow-up with prospect/enquiry for converting it into order
• Receivables follow-up with customers on regular basis & submission of the monthly report on payment collection
• Raise credit note requests, product creation requests, new prospects in D365
• Work with direct supervisor on achieving goals and sales quotas on a monthly, quarterly, and yearly basis
• Perform any additional work assigned by the line manager

Requirements and skills

• A bachelor's degree in business administration or a related field, certification in sales or marketing will be an asset
• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus
• Excellent verbal and written communication skills
• The ability to multitask, work in a fast-paced environment, and meet deadlines
• Well-organised and responsible with an aptitude in problem-solving
• Computer literacy (MS Office/D365)
• A team player with a high level of dedication

Experience:
10- 15 years

Job Description:

• Managing Sales of Survey equipment and services
• Support the sales team in all the GCC regions for the business development activity for product-market segment(s)
• Provide relevant presentations to introduce and promote the Unique Group brand to new clients
• Expand the business portfolio by adding complementary products/principals and identifying new markets
• Ensure provision of timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while maintaining a maximum profit margin

Profile:

• Bachelor’s degree in Engineering or equivalent
• Market intelligence gained from the knowledge on the current market conditions on Survey Equipment/ROV rental sales
• A highly motivated and dynamic individual
• Capable of interacting with different cultures and be able to travel extensively throughout the region
• Possess and retain good Customer Service & Communication skills
• Conversant with MS office tools like M.S Word, M.S Excel, and M.S Powerpoint, ERP System etc